The centre plays a vital role in promoting financial inclusion by ensuring that underserved and rural populations have access to essential banking and financial services. Through Business Correspondent (BC) services, the centre acts as an extended arm of banks, enabling citizens to perform basic banking transactions such as opening savings accounts, cash deposits and withdrawals, balance inquiries, and fund transfers within their own locality.
In addition, the centre provides digital banking assistance to help individuals adopt and use modern financial tools. This includes guidance on mobile banking applications, internet banking, UPI-based transactions, and the use of debit/ATM cards. Special attention is given to first-time users, senior citizens, and individuals with limited digital literacy, ensuring secure and confident usage of digital financial services.
The centre also facilitates enrolment in various government-backed insurance and pension schemes, helping citizens secure their financial future. This may include assistance with schemes such as life and accident insurance, crop insurance for farmers, and social security pensions. Staff at the centre guide beneficiaries through eligibility criteria, documentation, application processes, and premium payments.
By improving access to formal financial systems, the centre reduces dependence on informal and often exploitative financial channels. It promotes savings habits, financial literacy, and economic resilience among rural communities. Overall, the initiative contributes to inclusive growth by empowering individuals with the tools and knowledge needed to participate actively in the formal economy.
Key services provided:
- Digital payments
- Online banking
- E – Insurance services
- E – Commerce services
